Features
Law Firms: AI Intake & Follow-Up Systems for Law Firms
Law firms rely on timely responses and structured communication. When calls are missed, form enquiries sit unanswered, or follow-ups are inconsistent, potential cases are lost before they begin.
CaptureAI installs structured intake and communication systems that ensure every enquiry is captured, responded to, and followed up consistently — while working alongside your existing case management software.
The Problem
Many firms experience:
• Missed calls during peak hours
• Delayed responses to web enquiries
• Manual follow-up chasing
• Inconsistent client check-ins
• No structured reminder system
These gaps quietly impact signed matters and client experience.
Smart Alerts & Notifications
- Lead Capture: Missed-call automation, form responses, email handling, and intelligent routing ensure no enquiry is ignored.
- Structured Follow-Up: Timed follow-ups, reply detection, and escalation rules ensure consistent communication without manual effort.
- Booking & Retention: Appointment confirmations, reminders, and ongoing client check-ins reduce no-shows and improve experience.
Intergration
CaptureAI operates alongside platforms such as Clio, WeDocket, and other case management systems. Legal records remain within your core system — we strengthen the communication layer.
Who It’s For
Firms handling high-value enquiries that want structured systems rather than ad-hoc automation.